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Terms and Conditions

Eventix Live, ABN: 24 153 922 563

Our goal at Eventix is to make your event experience as easy and efficient as possible.

Our purchase policy is designed to provide you with the information you need to ensure a smooth transaction and trouble-free retrieval of your tickets for your chosen event.

Please take a minute to read the following.

No Refunds or Exchanges

Eventix is not able to offer refunds or exchanges of tickets purchased through Eventix. Before purchasing your tickets we urge you to confirm the title, time and location of the event you wish to go to.

If you cannot attend a show time for which you have purchased tickets, please contact the appropriate event to inquire about their policy on refunds and/or exchanges. Any allowance is at the discretion of event management and can only be conducted at the event box office once the tickets purchased through Eventix are retrieved. We highly suggest that you make contact with the event's management prior to your show time, as event management may not issue refunds or provide exchanges after show time.

It is Eventix's policy not to refund tickets purchased on our Website. At the time of your order, Eventix removes the requested ticket quantity from the events inventory, reducing the number of tickets available for the chosen event. While this allows us to provide our customers with the clear benefit of guaranteed entry, it prevents Eventix and/or our event partners from reselling tickets in the event that the purchaser does not attend their chosen event.
*Eventix booking fees will not be refunded.

Be Prepared to Present Your Credit Card

Most of the organisations that use Eventix REQUIRE that you present the actual credit card used to purchase tickets on-line. Please be prepared to present picture I.D.

Picking Up Your Tickets

Your online and email confirmation pages will provide you with important information, unique to your chosen event, about retrieving your tickets. Please read it carefully.

Payment Methods

Eventix accepts American Express, Diners Club, MasterCard and Visa. We also accept debit cards.

Pricing and Availability

Eventix sells tickets on behalf of our event partners. Eventix does not set ticket prices, determine show times, or control ticket availability and inventory.

Eventix Service Charges

Tickets purchased on Eventix are subject to a non-refundable per ticket service fee.

If you have any questions about the information above, please contact us.

© 2018 Eventix Live | P.O. Box 18 Camberwell, 3124, Victoria, Australia